What People Are Saying

See what others say about Henzells Agency.

We love the unit and have really enjoyed our time renting with the Henzells team. We look forward to hearing from you on the next steps and thank you again greatly for everything. It has been a lovely experience renting through you.

When we first met Michael at an open home, his simple no nonsense approach impressed us enough to enlist his help in the sale of our properties. With his advice on the best way to structure the sale, we sold at a much higher price than other agents were advising us. Constant communication throughout the sale process was very much appreciated. Thanks for making such a complex sale as simple as it could be. Michael you’re a legend and Henzells should be proud to have an agent like yourself.

This was our second house selling/buying experience with Linda. After reading all the past reviews on your site, in particular those relating to Linda and her team there’s not much more we can say, except to say thank you for the wonderful support through the whole process and all the dedication and hard work behind the scenes that both Linda and Georgia did to get us a buyer for our beautiful home.

Iain is an outstanding real estate agent. From the moment I made the decision to put my home on the market to the time I received an offer, he was extremely helpful and professional. I knew how things were progressing at all times through his excellent communication. Iain really understands the market and after discussing, we set a realistic selling price and achieved a sale above expectations. While I am moving outside the Caloundra area, I would highly recommend Iain to my family and friends.  

Thank you for everything you have done with our properties over the years. Henzells is by far the best property managers we have ever dealt with.

Henzells have been an absolute pleasure to work with, we look forward to working with you in the future.

Iain is a professional in all meanings of the word. He is prompt in responding to anything and is a reliable, trustworthy man. We couldn't recommend him highly enough. We have both purchased and sold with him and have had excellent service in both transactions. Thank you Iain for your integrity and professionalism.

This was the third property that we had made an offer to buy (previous two unsuccessful) and we had been looking for a long time. Linda was kind and considerate in her approach with us. She promised to get back to us promptly and delivered on this where others had mucked us around for days. We appreciated Linda's professionalism, which made this a less stressful negotiation process considering it was a major purchase. We were thrilled to finally secure a home after many months of searching.

Thanks also for managing the property all these years, including during the challenge of Covid. We almost forgot that we had this property at times as it was so well managed!

We would recommend Linda as the best agent for selling and buying property in Pelican Waters. She has extensive knowledge and experience of the market and area. We have found Linda to be supportive and enthusiastic, never tiring in her efforts to find the perfect property match, with no pressure or limit on her time. She certainly goes the extra mile.

I was extremely happy with Chris, his guidance in this climate made the process of selling less stressful. Nothing was too much trouble, very approachable and genuine.

Linda is totally across her brief and has an excellent awareness of the market and trends. She goes above and beyond in her role of real estate agent and uses her experience, professionalism and initiative to achieve positive outcomes for all concerned. Having bought and sold a number of properties in Pelican Waters through Linda we would highly recommend her in her role as real estate agent.

You guys have been great to deal with.

Basil & I would like to take this opportunity to thank Henzells but especially Tanya for the support and professional manner in which she has conducted herself. We have found Tanya to be very helpful, supportive and approachable and always treated us with kindness when we have reached out. We hope you have found us to have been good tenants in return. 

Couldn't thank Iain enough. His professionalism is outstanding as is his knowledge of the local areas. Thanks Iain, it was a pleasure.

Thanks for everything, I have been very impressed by Henzells and will certainly contact you again when I require your services.

Linda goes above and beyond every step of the way. She provides excellent communication and negotiation skills and works tirelessly to get you the best results possible. We highly recommend Linda to anyone looking to sell their home.

Thank you Clare for the very professional advice and helping with the sale of our unit in Caloundra. Your commitment through the whole process was outstanding, as well as keeping us up-to-date on progress with the sale, also the quick turn around with the sale. Thanks again Clare and your trusty sidekick Brittany. All the very best to both of you.

Kyle is an excellent communicator, with a very approachable professional and friendly manner. He provided sound advice during our sale process and was extremely supportive as we moved to settlement. Nothing was too much trouble and Kyle gave freely of his time.

Iain is a real professional. He is always looking to to do the best for his clients. He really has a honest and realistic grasp of the market and puts forward a range of options when a decision is required. We have bought and sold through Iain and each time he is a pleasure to deal with...even when things don’t go to plan!

Our experience with Clare was definitely a five star plus. Clare as well as being down to earth, very professional and caring, did a great job under somewhat trying circumstances at times, with dignity and understanding. Clare kept us informed at all times with updates and we found her very easy to communicate with. We were extremely happy with the outcome and would highly recommend her if you want great service and outcome for your property. Clare is a great asset to Henzells Agency. Many thanks.

We are from Southern Highlands and are downsizing. As we are new to the area, Linda Feltman provided us with a lot of very good information about the home, it’s location and position. Linda gave us an honest summary of both, the good points and things to consider - when making comparisons to other properties. We are delighted to have purchased through Linda and she has always been contactable and always followed through.

From the time Chris greeted us at the front door I felt comfortable with his friendliness and professional approach. He knew the details of the home he was showing and the surrounding area, which was great for us as we were moving from Brisbane. We loved this home and when negotiating began he was genuine, realistic and understanding. We are very happy with the outcome and the dealings we have had with Chris and also with Henzells. Thank you.

I’d like to also say thank you to the team at Henzells Rentals as we really enjoyed our time at School Road.

Linda was the most professional agent who has exceptional attention to detail. Linda goes above and beyond to step you through the selling process and her communication skills were outstanding. Needless to say, we sold our home on our first open house and achieved the price we were expecting. I can’t recommend Linda enough, she is way better than a number of other agents we have previously used on the Sunshine Coast.

Brittany was great and I found her professional in every aspect of my recent real estate venture. I wouldn't hesitate asking her for help in the future! Thanks Brittany!

Selling with Linda was a great experience. Her knowledge of the Pelican Waters market is second to none. We were well informed throughout the process and she achieved a quick sale with a great price. We are very happy and would recommend Linda to anyone selling in the area.

Thank you for the work and hours both Clare and Brittany put in to sell our property. They always remained positive and happy which contributes to their success.

Michael is a warm person with great people skills. He was helpful in every way and always happy to accomodate the sale process. I would strongly recommend Michael to everyone. Thanks for the wonderful support.

It was refreshing to deal with an agent who was down to earth, took an interest in our needs and was extremely helpful and honest.  Brad took on board our requirements , showed great knowledge in the area we were looking, happily shared that knowledge with complete transparency, and even showed us around. We were not surprised when we ended up purchasing a property (our new home) through him. Brad's professionalism, and just as importantly, his friendly personality made the whole experience very pleasurable - the process went smoothly - including the negotiating. I would highly recommend Brad to anyone looking to buy or sell a property. Should we be looking to sell sometime down the track - I know who we will be calling.

We chose Iain to sell our late parents property in Golden Beach. He was at all times professional and understanding of our needs and situation. He worked with us to ensure a successful price and sale terms, always courteous and respectful to both us and potential buyers. We have, and will recommend him to family and friends.

This is our third transaction with Linda and the service is beyond compare. Linda listened to all our concerns and addressed all of them, no matter how small. Her reassurances and local insight were invaluable.

Iain's knowledge of the market, his professional approach and the importance he places on ensuring his clients are always informed sets him apart. Iain is also a very nice person and made the whole selling process, from start to finish, stress-free.

Linda was excellent from the start of listing through to sale. She went above and beyond to keep me informed and achieved a great result. I would thoroughly recommend her for anyone wanting to sell. I felt at ease and felt she really listened to my concerns.

It was a pleasure to have Brittany help us purchase our property. She was highly professional, fair and always provided us great advice. We could call her anytime and she was always there to address any questions and also provide any helpful advice during the finalization of our contract. We will definitely reach out to Brittany again if we have to purchase or sell any property.

We hold Linda in the highest esteem and have done so for many years. She was originally our neighbour back in the late 1990s and has been involved with our real estate dealings ever since she chose that career path. We wouldn’t use any other agent and always recommend her to our friends. She never disappoints.

It was an absolute pleasure dealing with Iain while purchasing my property in Golden Beach. Iain guided me through the process, he was great to deal with, being friendly, informative and supportive. Very professional and great communicator. I would highly recommend Iain to anyone buying or selling a property. Thank you Iain, really appreciated all your help.

Linda took great care in advising us on the presentation of our property. She communicated very well with us and provided excellent advice on our price point and the quality of early offers that were subject to sale of their properties. Overall, Linda made the selling process as easy as it could be.

Clare's level of dedication and professionalism when selling my property was second to none. Her knowledge of the area and the market are exceptional. She made selling a breeze. Looking for an agent...look no further!

Linda is a skilled real estate professional and trusted advisor. She is a skilled negotiator, a good communicator and supported us throughout the process of selling our house. Linda was available to us at all times and was prepared to patiently spend time answering our questions and concerns. Her knowledge of Pelican Waters is outstanding. We would highly recommend her to any future sellers or buyers.

Chris was honest, reliable and very knowledgeable. Loved his sincere and open manner. Would recommend Chris to all. We would definitely use his services in the future.

Iain exceeded our expectations at every level. He was organised, proactive and a pleasure to work with. He had the challenge on managing a whole family of interested parties and he did it with care and consideration. Most importantly he achieved a sale that we were all happy with. I feel very confident in recommending Iain to manage your high end sale on the Sunny Coast.

From all agents who approached us to sell our home we chose Linda. Her marketing skills are second to none. She sold it in the first day and matched buyers who we know will love our home as much as we do. She is the consummate professional and communicates with the sellers through the whole process. For us selling was a stress free experience.

Iain was extremely professional and didn't give us any false expectations of the process. He kept in touch regularly with any updates as required. We were very impressed with him and his manner.

Thank you for managing my home. A few people have asked who I did the holiday rent through and I have given them Henzells details with an extremely positive review. I am very grateful that you have looked after everything for me. It's really hard to think about your home while away, but everything was clean and very well presented on my return.

It was quickly apparent that Iain had a great understanding of the local market, not surprising for someone with a reputation for getting results. His communication with us was always precise and timely.

Just want to say a big thank you as you are one of the only letting agents on the Sunshine Coast who calls or follows up. Happy New Year.

Iain has an excellent knowledge of the Caloundra market and market conditions. He took time out of his holiday to show us the perfect house for us and kept us well informed during all stages of the buying process (a private sale), and right up to settlement date, and also helped us with some queries post settlement. It was a pleasure dealing with Iain.

Morgan was the best agent I have ever worked with and she also achieved an above market sale price for my lot which I am ecstatic about. She was relentless in the process and her local market knowledge surpassed all the other agents I interviewed when deciding which agent to select for my property. Morgan gave me honest and realistic feedback all the way through the process and never once left me wondering what was going on. Thanks for all your help Morgan.

Thank you for always being so friendly and easy to work with regarding any enquiry for my rental property. It’s fabulous to be able to easily connect with you and your ability to get things done.

Thank you so much Mikaela. We have always found you so friendly and helpful.

Iain has done sales work for me on several occasions. I wouldn’t consider using anyone else because Iain always delivers and keeps me fully informed. This last sale result in a very challenging market was most impressive and a true testament to Iain’s professionalism.

Thanks so much for 6 fabulous and easy years renting my property. You've been so great and if I have the opportunity I will highly recommend you.

Thanks very much Danielle. You and the team do a wonderful job looking after us - we are full booked for the next 6 months - seems busier than ever!  Lots of repeat customers and somehow you manage to get good customers who look after the unit. We have always worked on the basis that if we provide high quality furnishings and accessories - people usually respect it. Keep up the great work.

You are so quick and wonderful as always – worth a million dollars!

Iain is very knowledgeable about the state of the real estate market and treats the property he sells as if it is as important as his own home. He has such sage advice around whether to auction or not and I felt I got a great price for my property, given the current state of the market. He had a number of buyers up his sleeve, and always seems to have plenty of good ideas about how to go about buying and selling to achieve a result that puts the seller's interests first.

I spoke to a friend of mine today who would be looking for a property manager, but not for quite a few months yet. I told her you were the best in QLD as far as I was concerned.

Got to say the Henzells team is amazing!!! Love the standard you expect and uphold with your properties too. Since dealing with other agents recently looking for a property, just awful the level of customer service and state these agents think is acceptable to show these properties in. Really am so, so grateful and blessed to have been able to rent/deal with the Henzells team over the last 4+ years. When ready to buy will definitely be buying through you guys. Wouldn’t even consider going anywhere else.

Great communicator. Very easy to work with. Highly recommend.

Was really impressed with Chris - even though the property was not officially listed, Chris was able to sell the property for a very good price and from start to finish it took only four weeks.

I found both Clare and Brittany to be both highly attentive agents, almost as if I were their only customer, although I know that was not the case. Both returned all phone calls and emails the same day. Both were honest about some minor changes that I needed to make in my unit to attract buyers quickly, and their advice worked like a charm. Both are hands down the best in the business in my opinion and if I ever need to buy or sell again, they would be my first choice in real estate agents. They make a great team together and showed enormous strength and knowledge.

My lovely unit in Golden Beach was very special to me and after getting numerous quotes from other agents in the area, I rang Clare and she was wonderful, very caring, listened to my needs and understood totally my requirements. She reviewed the area my unit was in and also surrounding history of sales and got back to me in a timely manner and was very honest and practical with regard to the pricing range suggested, especially in today's volatile market. The whole process has been plain sailing for me. Thank you for your wonderful attention to detail and supporting me from the beginning and right to the end of the sale of my unit, I so appreciate it.

Chris was very helpful from start to finish throughout the process of my partner and I buying a house, always returned our calls promptly and was super helpful, couldn’t recommend him enough.

From the moment we met Iain he was prepared, professional and personable. Hardworking with excellent communication, Iain made our house sale seamless with his calm demeanour. Iain exceeded our expectations with the speed and price of sale and topped it off by being a genuinely lovely person.

Chris was pleasant and polite, not pushy and had knowledge of the area. He recommended a few conveyancing companies and pest and structural inspection people. He was forthright and followed up when he said he would. I would recommend him to anyone.

We actually bought and sold our unit with Iain Simms. He was professional in how he dealt with both buying and selling. Really wonderful person. Great to deal with.

I would like to offer our sincerest appreciation to both you and Henzells for the many years of cooperation. You will be genuinely missed.

We can't speak highly enough of Iain's handling of the sale of our property. Everything ran smoothly due to his cheerful manner and efficiency.

Right from the outset Chris gave us supreme confidence when purchasing our latest investment property. His depth of knowledge of the area, the property and the market saved us time, effort and energy. Communication 100%, friendly and approachable - a real pleasure to deal with.

Special thanks to Iain Simms. His cheery attitude and attention to detail have made the sale a breeze.  

Chris has excellent knowledge of the real estate market. He displayed an efficient and unique insight into what our investment property was worth and articulated how he could confidently attain that price. His warm, approachable nature matched his knowledge of the market and he made the whole process as easy and free flowing as possible. I would highly recommend him as an agent to sell your property.

Thank you Mikaela for all your help over the last 18 months or so. You have been a wonderful Property Manager and a great help to me, I'm sorry our association wasn't longer.

Sue is an authentic, experienced agent who goes out of her way to genuinely help you secure the property that is right for you. Her positivity and warmth make the experience an enjoyable one and her depth of knowledge of the location is everything you need to make the right decision when purchasing a property.

Thanks very much Mikaela. It has been very nice doing business with you and the office. Good luck to you in all things in the future.

Thank you for all your work over the time you have managed our property. You have always been very helpful and it has been greatly appreciated. If we ever rent out our property again, we will certainly come back to Henzells.

Morgan has been amazing to deal with. She is very approachable and informative and if it wasn't for her valuable help we would never have secured our land.

10/10 Very happy with all the service and follow up provided by Sue.

Of all the real estates we’ve had to deal with Henzells has been the best by far. If possible we’d like to continue renting with you and will most certainly be in contact closer to end of lease to see if that’s possible.

Brad provided exceptional service and was with us through every step of the sale process. His professionalism, calm manner and patience (particularly when dealing with elderly clients), gave us considerable confidence of a successful result. Brad remained in constant communication through the sales journey and, his guidance and expertise enabled us to achieve an exceptional price within a week of the house being listed (with settlement only three weeks later). I would highly recommend the appointment of Brad Judd re the sale of any property in the broader Caloundra region, given our very positive experience with the successful sale of my parents’ property at Pelican Waters. It was a pleasure dealing with him.

Glad to have you as my property manager for another year and hopefully many more years to come! Thank you again

Professional, very knowledgeable and more importantly knows his profession. Very easy to contact and follows everything through. Could not recommend Iain highly enough - if you want it sold this is your man.

Thank you for providing great rental management. It's been a pleasure working with you and if possible could you also thank Michelle for looking after our property. She's done a great job.

Clare and Brittany, we would like to say a sincere thank you to you both for your assistance to us in the sale of our unit under such difficult circumstances – the rain, the ceiling leak and then the long period before the buyer went unconditional. You have been so professional in all dealings and we felt very comfortable following your ongoing advice to us. I’m sure our success is largely due to your excellent handling of the buyer and the circumstances. We are very grateful. We wish you every success  in the future.  

I would like to thank you very much for your support over the years. I have never found you to be lacking in any way. You and your team have been extremely professional and always helpful regarding any small issue we have had over the time we have been with Accom Caloundra. Thanks again, we wish you the best for your future career wherever it may take you.

Clare was extremely professional, competent and knowledgeable in the local market. She was able to secure a good price after a previous contract had fallen through. It was by far the best service we have received in purchasing a property.

Just thought I should comment on what an awesome job Louise has been doing since she started, everything seems to be actioned immediately and her communication and updates with tenants is constant. Happy to praise when praise is due.

Thank you for all your help, you’ve been amazing as always!

We'd just like to say that it was an absolute pleasure to buy off Eric. He is very professional, courteous, kind, helpful and overall gave us a feeling of actually caring about us, the buyer, and not just his clinet, the seller. It was a fantastic buying experience. Thank You!

Clare was extremely professional, competent and knowledgeable in the local market. She was able to secure a good price after a previous contract had fallen through. It was by far the best service we have received in purchasing a property. 

We would also like to say thank you to Michelle for her help even though we have only been with you for a very short time she has been very helpful.

Iain recently facilitated the sale of a much loved family home. His patience in liaising with me over the 6 years since I inherited the home was greatly appreciated. He gently kept me informed of the market's movements and gave me great confidence and support in the move to sell. He is highly experienced in the Golden Beach area. He has a thorough knowledge of his business and is highly efficient but it is his relaxed and supportive manner which makes him an outstanding agent.

Firstly, I would like to say thank you Michelle for your patience and support as Kim and I waited for the Settlement of our new property. Henzells staff have been extremely helpful throughout this process and we would most definitely recommend your company to any prospective tenants. 

Our family first dealt with Henzells buying a house in Caloundra in the 1970’s. We would rate both Henzells and Sue Custance a 10. Sue was particularly wonderful to deal with and we would give her the highest endorsement. 

Iain's knowledge of the market is exceptional. Iain kept us up-to-date at all times, and delivered a great result.

I cannot speak more highly of Iain from Henzells Agency. His professional and friendly manner helped me very much during the successful sale of my unit in Golden Beach. I live interstate and Iain kept me fully informed and up to date with proceedings at all times. I have no hesitation in recommending Iain to anyone wishing to buy or sell a property.  

I had an amazing experience with Jonny! A super kind, caring, energetic soul who goes out of his way to check in and help you in the chaos that is real estate. Thank you for all your help Jonny, mega appreciated!  

Thank you for this advice. We really appreciate your support and service of our rental property over the past years. Wishing you well.  

You have been such a fabulous property manager, thank you for everything you have done for me and my lovely tenants.

Henzells provided a great purchasing experience. Their agent Clare was very professional in matters from start to settlement.

We have been incredibly happy with the effort you personally made but obviously there is tremendous competition in the holiday rental market and we would rather the steady income stream of permanent rental at this time. We are of course going to stay with Henzells and I will contact Jonathan this week to confirm the change. Thank you so much Danielle for the excellent management of our property. We would have no hesitation in recommending you to anyone looking for property management.