Thanks for your email. Yes we were very happy with the service we got with you. It was a pleasure to be looked after by you and Doug and we we are very happy with the outcome!
Once again thanks for everything, if there is anything further you require please let us know.
All the best
Mel was an absolute pleasure to deal with as our agent for our purchase. Soon as we met Mel we were overwhelmed by her sincerity, she was always so approachable and friendly.
We wish you all the best Mel and hope to see you again in the future.
Hi Doug and Marianna, that is excellent news I'm so pleased it went at that price. You both did a fantastic job and it was a pleasure working with Henzells. We are glad it went to a good buyer too!
Mike and I would like to express our extreme gratitude for the way you handled the purchase of our new home at Pelican Waters. Your tireless efforts to ensure we were able to secure the property and fulfil our dreams of living in Pelican Waters are greatly appreciated. From the day of our first inspection of the property, you worked rigorously on our behalf. Thanks to your persistent efforts and professionalism, we can now look forward to our new lifestyle and much yearned for sea change in our new home. We have no hesitation in recommending your services to any future buyers. The combination of your professional attitude coupled with your relaxed, friendly approach is testament to your ability to achieve positive outcomes for sales and extremely satisfied customers. Good luck with your future career goals in real estate sales… from two happy customers.
We recently bought a unit through Rhonda Matthews. We found Rhonda to be extremely professional, honest and a wonderful agent to deal with. We would have no hesitation in recommending Rhonda to anyone interested in buying real estate in the Caloundra area.
We employed the services of Rhonda Matthews to market our property at Caloundra. Her approach from beginning to end was faultless. Appraisal - Photography - Marketing - Feedback - Attention to Detail/Paperwork, Contracts etc. Both myself and my wife expect nothing short of the best and I can assure anyone employing the service of this professional would not be disappointed.
Thank you for making the purchase of our unit a stress-free experience. We appreciate your help and professional approach to everything and would not hesitate to recommend you as a great agent. Thanks for the lovely hamper and card… very thoughtful.
I just wanted to thank you so much for looking after my Mum through what I like to call "The Sugar Gum Saga"! You really did go above and beyond the call of duty and helped make a particularly stressful time a bit easier for her. Know she appreciates all your hard work and so do I.
I would just like to say what a pleasure it has been dealing with you throughout the selling process of my investment property. I have bought and sold quite a few properties over the years and as anyone who has been involved in this process can testify, it's often quite stressful. However your honest and pragmatic approach to everything, coupled with your willingness to go beyond the normal duties expected of an agent (hard to find these days), prompted me into writing this testimonial. I would be more than happy to recommend your services to anyone considering buying or selling a property. Keep up the good work!
Our dealings with Jenny Carpenter were nothing short of excellent. Her personal manner, professionalism, punctuality and reliability made Jenny an absolute pleasure to deal with, and I have only praise for her work ethic in every respect. I would personally like to thank all the staff for their hard work and commitment to achieving our desired outcome, and for making our selling experience as easy and enjoyable as possible. They will always be our first point of call for any real estate dealings we have in the future.
I listed my property for sale and Jenny managed to secure a sale for me in 13 days !! In the current market I think this is amazing, and found Jenny to be very professional in her service. Throughout the sale process she kept me appraised of the situation, and she has always been happy to assist me in any way she can. I would highly recommend sellers or buyers to use her services as she has been a pleasure to deal with.
I can not think of a single thing to improve the service provided by Lisa Storey-Wilson.
Henzells Agency is very fortunate to have such a dedicated, competant and delightful young lady in the sales team.
Dear Jason Jaeger,
We wish to record our very sincere thanks to you for adding to your sign in Caloundra Road the words 'Australia's Tidiest Town 2012'.
This fits in with the 'Welcome to Caloundra' already on the sign.
This means a lot to us to see it displayed in such a prominent position. We have been trying to obtain such a sign from the Council since May 2012. With the Christmas break included, you provided this in under one month. It is so heartening for us to know that a business the size of henzells, who is help in such high respect by the community, is so willing to assist our group.
Graham and I noted your enthusiasm and interest when we talked to you on the 14th Decemeber and we would like to, with your agreement, keep you up to date with our progress.
Again, sincere thanks for your help.
Thank you for (the) excellent service you provided in selling our house. It’s been an absolute pleasure dealing with you in every way. We liked your relaxed style and never felt pressured with our price even though we were selling in a tough market. You were always realistic and knew exactly where the market was. You kept us well informed throughout our campaign and you were quick to call us with feedback after an inspection. We would gladly recommend your service to anyone and we would be happy to work with you again.
Purchasing our new home with the help of Michelle AlZinki from Henzells was a wonderful experience.Michelle went out of her way to get to know us and our requirements; asking us what our "dream home" was. This resulted in her knocking on the door of the owners of the home we loved (which was not on the market at that time) and organising for us to inspect the home. During the time taken in organising further inspections, signing contracts and organising finance, conveyancing, and pest and building inspections, Michelle kept in very close contact with us.While the whole process happened very quickly, we are convinced we would not own the home now if we had not met Michelle from Henzells.
We recently decided to sell our home and after an unsuccessful, unpleasant attempt with another agent you took on the task to sell our property for the price we wanted. You were able to achieve this in 4 weeks.
Your next assignment was to find a smaller property, as we were downsizing, which was different. This was achieved in a couple of weeks.
You were able to do this because of your professional, honest and enthusiastic approach to your profession. We also would like to thank your personal assistant, Mariana whose professional, enthusiastic and personable approach made us feel such valued customers.
Jim and I thank you both for your assistance and have no hesitation in recommending you to anyone looking for a sales team to sell their property.
This is to confirm that I have known Rhonda Matthews for a period of 20 years. During a considerable portion of this time she has been known as a real estate agent of integrity with a strong work ethic. She operated in the Waterford and associated areas of Queensland.
Five years ago she assisted me in purchasing a large acreage property suitable for sub-division. The contract was complicated and protracted and Rhonda provided exceptional service to the vendor and myself through all of this.
She was an absolute delight to deal with and very helpful in all aspects of this large purchase. She has advised me on a number of large properties since then… it gives me great pleasure to provide this reference for Rhonda, who I am assured, will provide
amazing help and assistance to all whom she works with.
I have recently sold a property through Henzells Agency by Doug Wilson.
The marketing campaign was designed by Doug and produced 91 inspections and 10 registered bidders.
At all times they provided me with up to date information and acted in a professional manner.
I would have no hesitation in recommending Doug Wilson.
We wish to congratulate Doug Wilson on a “job well done”. He certainly lived up to his reputation of being sales person of the year.
Doug promptly arranged buyers from New Zealand, Victoria and locally to inspect and the property was amazingly sold in just a few days.
It brought be great happiness selling my property with Henzells after purchasing the property with Henzells back in 1986.
Job well done.
We would like to pass on our thoughts with regards the purchase of 31 Investigator Place. We viewed many properties over a four month period and liaised with a number of sales staff. Not only did we find the property that suited our needs but we have to say the professional advice and support we received from you was like a breath of fresh air. Your personal presentation was always immaculate as was your understanding of our requirements.
From our experience there are a number of sales personnel that could learn a valuable lesson from you. Rod, we again thank you and we would have no hesitation in recommending you to our friends.
“Lisa worked extremely hard for us and showed enthusiasm and professionalism at all times. The open homes were handled very well and bough tin several offers for us. Lisa negotiated a quick sale with the desired result. Feedback was always excellent, and we felt comfortable and at ease trusting Lisa at all times. We thoroughly recommend Lisa to any prospective sellers and buyers”
“We were most favourably impressed with Lisa’s unfailing energy, enthusiasm and cheerfulness. We have no hesitation in recommending her services”
“Everybody thinks real estate agents are the same, but they are not. Lisa worked very hard for us both as sellers and buyers and we appreciate her efforts. Lisa is a good communicator, enthusiastic, energetic and we would always recommend her”
“Thank you Lisa for your help during this stressful process. You were always punctional, professional, and couldn’t have done a better job. Thanks for not forcing me to drop the price and achieving a record result”
“Lisa was very enthusiastic towards the selling of our home and made us feel very comfortable and informed the whole way. Thanks for all her hard work and we would recommend Lisa to any seller”
"Your sales rep, Lisa Storey gave me excellent, professional service and I wish her all the best for the future”
“Lisa is a very professional agent and always passed on information throughout the sale of our home. She was always on time and bought us offers within days of listing our property. I would recommend Lisa to anyone thinking of selling”
Having recently sold our property at Little Mountain we would like to take this opportunity to recommend Carol Carr from Henzells to anyone who is looking for a professional with an honest, caring manner and great communication skills.
We would like to personally thank Michael Berry for all the time and hard work he has put into the recent sale of our property at Aroona.
His honesty, integrity and professionalism are of the highest standard and he demonstrates all these qualities in such a personable manner.
Throughout the sale process we received constant communication along with valuable feedback and informed recommendations that contributed to a very successful result.
Michael’s industry knowledge made the ‘selling’ experience a lot easier and the level of assistance he has provided us has been greatly appreciated.
We have no hesitation in recommending Michael to any other prospective vendors and look forward to working with him again in the future.
We wanted to write to thank you for all y our help in the rent sale of our property at 4 Toorbul Street, Pelican Waters.
You certainly proved that you knew the market and how to best approach a sale when you advised us not to put a value on our property and the best ways to market and present our home. Not only that but you also had a possible buyer lined up who you knew was looking for what our home offered when we signed the contact with you. This translated to a viewing two days later and a contract the day after that. All this with a price in the range indicated by you and above what had been the area average.
Your continuing contact and assistance throughout the whole of the sale process was unexpected and welcome.
Thank you again and be assured that if and when we need the services of a real estate agent, or know somebody who does, we will be recommending you to them.
We decided just recently to put one of our investment houses up for sale. Realizing that the current market was maybe not a good time to sell, we thought we would give it a try anyway.
We had heard positive comments about the Henzells Property Group so decided to approach them.
The sales person we spoke to was Carol Carr, we had a meeting with carol and told her what our expectations were and what we would like to list the house for. After a lengthy meeting we came up with a very good strategy for the marketing plan.
Needless to say and after only one week we had an offer, after a little bit of negotiation we came to a price that was suitable to us.
We would really like to commend Carol on the very professional way she dealt with the sale and the lead up to getting a very good result. We had regular phone calls keeping us up to date on what was happening and we don’t think we could have asked for better service than we received.
We can highly recommend Carol from Henzells to anyone who wants great service, excellent communication and a friendly caring attitude.
Gerry and I wish Carol all the best for her future in the very hard property market but we believe if Carol conducts all business deals in the manner in which ours was managed Carol will have a very successful career in the Real Estate here in Caloundra.
I congratulate you on your professionalism and the service provided by keeping me up to date on what was important. I never, at any time, felt I had to be chasing after issues or that my property was being neglected. I also liked the way everything was recorded in writing and sent with the weekly updates. Impressed.